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Gurujicomic Customer Care ~ Return, Refund & Exchange Policies
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P H I L A N T H R O P Y
We're grateful you shopped with us! We hope you enjoyed your experience, and will love your new Gurujicomic item! We're humbled by the teachings we have received that allow us to share wisdom as gifts in life.
We are happy to share with you our underlying mission - that a portion of proceeds from every sale is donated to Machik Corp, a 501(c)(3) organization whose indefatigable efforts in the area of education and social development in Tibetan communities -- including their fostering of arts and health education, as well as social entrepreneurship -- continues to be an inspiration. Check out machik.org!
In addition, a portion of proceeds from every item you purchase goes to arts, music and health education for underprivileged individuals in carefully selected programs.
Please contact us if you would like to know more about who we currently support, and how you can donate to our partners and their missions.
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O N L I N E ∙ S T O R E ∙ P O L I C I E S
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R E T U R N S
We understand that sometimes you may need to return an item. We recommend reading our Return and Refund policy, so that we can help you with this process.
If for some reason you're unsatisfied with your order you can return it to us in like-new condition within 14 days of receiving your item for a full refund. To start a return request please email us through the Contact page. We'll need you to let us know why you would like to return your item and we will provide return instructions to you. The postmark on your returned package needs to also be within 14 days of receiving your item.
Once 14 days have passed since you have received your order, we may be unable to accept it as a return.
Please note: customers are responsible for return postage costs. If the item is not returned in its original condition, the customer is responsible for any loss in value.
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R E F U N D S
In the event your order is cancelled, or returned through our return process, you will receive a full refund to your original payment method. If an item is returned to us due an incorrect address, a refund of the original item amount, less shipping costs, will be returned to your original payment method.
Returned items must not be worn, and be in original condition.
Please note: Refunds can take up to 14 business days to appear on your bank statement from the initial date they are processed.
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E X C H A N G E S
At this time, unfortunately, we are not able to accept exchanges.
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P R I V A C Y P O L I C Y
We do our best to provide a safe and convenient shopping experience. We have in place safeguards to protect the security and privacy of your personal information.
For questions about our privacy policy, to make choices about receiving promotional communications, to update your personal information, or to place an order, you can contact us by email or telephone.
♥ Thank you so much for visiting and hope you enjoy shopping with us ♥
- November Mountain in Clear Sky. Himachal Pradesh, India, 2019
